ORDER FAQ's
Yes! We offer all over Nepal delivery by partnering with trusted courier services to ensure every order gets to your doorstep safely. On your checkout you will find the delivery details and rates.
Next Iconic offers free all over Nepal courier shipping on all orders above Rs 2999. For more information, please read our Shipping Policy.
No additional fees or taxes are applied for orders within the Nepal.
We accept digital wallets (e-Sewa, fonepay) as well as Visa cards. We also offer an option cash on delivery (COD) to major cities of Nepal. .
The majority of orders are processed, shipped and delivered within 1-3 business days. Please note that during holiday season shipping takes longer than usual, our current estimate is 2 to 5 business days.
To make changes to an existing order, please call us at (+977 9845878324 or +977 9815632907) else email us at [email protected]. We apologize, but we cannot make changes to orders that has already been shipped.
To cancel order, please call us at (+977 9845878324 or +977 9815632907) else email us at [email protected]. We apologize, but we cannot cancel orders that has already been shipped.
RETURNS AND EXCHANGES
Yes, we accept returns and exchanges. If your product is damaged, defective, incorrect or incomplete at the time of delivery. You have a 14-day window from the date of purchase to initiate a return or exchange.